We are very very happy with not only our choice of a Jacuzzi, but could not be more pleased with the customer service provided by Phoebe. She is incredibly helpful and responsive. We are new to hot tubs and had many questions about start up and Phoebe was right there to help us and answer our questions. Importantly, we have a small leak and Phoebe was 100% on it and set up a tech to fix it. She was also very reassuring that it could be fixed. Our experience has been fantastic
The most impressive and outstanding!
Phoebe and the entire team at the jacuzzi are outstanding!! When we looked to purchase a hot tub last year we ended up doing appointments both in-store and at home with multiple companies/brands. At the end of the day, our experience with the jacuzzi was hands down the most impressive. Phoebe was knowledgeable about both her brand, but also other brands in a way where she was able to answer questions/share knowledge about the hot tub industry that was extremely helpful but at the same time wasn’t putting down to her competitors. She helped us select the perfect model they provided everything we wanted in a hot tub!! You truely won’t regret reaching out and setting up a wet test ASAP to truly experience why a jacuzzi is the best brand in terms of hot tubs.