Searching for a hot tub, while supplies are falling short of demand, could have proved to be a bad experience – as we were finding with all the local suppliers/stores in the area! But, Phoebe at Jacuzzi Hot Tubs of the Triangle turned our experience around. She promptly scheduled an appointment to meet us at her business in Holly Springs, where she provided appropriate safely measures as we are/were in a pandemic. She is/was very knowledgeable and professional. Never did she try to push anything on us. We picked a hot tub, and from there the delivery, setup and post support was outstanding. She also provided very highly skilled and professional references for contractors who updated our covered porch to handle the extra weight and for the electrical needs. The whole experience felt very ‘boutique-like’.
very happy with the purchase experience
We were very happy with the purchase experience from Phoebe and the Jacuzzi Hot Tubs of the Triangle. They told us the available tubs coming in when, we made a deposit, and the tub came in when they said. The installation was flawless, and Phoebe was a great help in the first few days getting us going, even responding on evenings and weekends. And the tub itself (J-435) is amazing!